Contact Us
Talk to a person.
We are a small team in Sheikhupura. Your message will be answered by someone who genuinely knows our products, usually within a couple of hours. Urdu ya English, dono theek hain.
Choose Your Way
Pick whichever is easiest.
All four options reach the same team. WhatsApp is genuinely the fastest.
+92 315 4635607
Contact us for order placement, order tracking, product questions or return assistance. Urdu and English are both welcome.
You can order entirely through WhatsApp. Send the product name, your full name, delivery address and phone number. Cash on Delivery is available.
Typical reply: under 2 hours, 10am–10pm Emailregaliansofficial@gmail.com
Best for damaged-parcel photos, return requests, attachments, bulk orders and reseller enquiries.
Typical reply: within 24 hours Phone+92 315 4635607
Call us Monday to Saturday, from 10am to 8pm PKT. Closed on Sundays and public holidays.
Tap to callRegalians
Jamil Town, Sheikhupura
Punjab 39200, Pakistan
Please contact us on WhatsApp before returning any product so we can confirm the return details and record your order number.
Registered business addressFaster Than Waiting for Us
Most questions have a quicker answer.
These four options cover most of the questions our customers ask.
Where is my order?
Enter your order details to check the latest available delivery status. You will also receive tracking information when your parcel is dispatched.
Track your orderI want to return something
Read the complete return and refund requirements, including eligibility, timelines and the steps needed to submit a request.
Refunds and returnsWhen will it arrive?
Check delivery timelines, Cash on Delivery information, courier details and coverage for major cities and remote areas.
Shipping and deliveryHow can we help?
Find quick answers about ordering, delivery, payments, product use and contacting our customer-care team.
Read the FAQsOr Write to Us
Send us a message.
Tell us your order number if you have one. It will help our team assist you more quickly.
Quick Answers
The four we get most.
How long does delivery take?
Most orders arrive within 2 to 4 working days in major cities and 4 to 6 working days in other areas. You will receive tracking information by SMS once your parcel is dispatched. Delivery is free on orders over Rs.2,500 and Rs.249 below that.
Can I pay cash on delivery?
Yes. Cash on Delivery is available across Pakistan. You pay the courier when your parcel is delivered, with no advance payment or card details required.
Can I order without using the website?
Yes. Message us on WhatsApp at +92 315 4635607 with the product name, your full name, delivery address and phone number. You can also send a voice note if that is easier.
How do I return something?
Message us on WhatsApp within 90 days of delivery and include your order number with a brief explanation of the issue. Our team will review your request and confirm the next steps within 24 hours. Please do not send a product back before receiving return instructions from us.
Still Deciding
Not sure which product is right for you?
Message us and describe what you are actually dealing with. We will tell you which one to start with, and we will tell you if the honest answer is “none of ours.”
Mon–Sat 10am–8pm on the phone · WhatsApp 10am–10pm, seven days
