Questions,
answered.
Everything you need to know about our products, your routine, delivery, ingredients and shopping with Regalians.
Body care should feel simple, comfortable and enjoyable. Whether you are wondering which product to choose, how to build your routine, or what is inside your favourite formula, you will find the answer here.
Still unsure? Talk to our team. We would rather help you choose than leave you guessing.
Before You Order
What is Regalians? +
Regalians is a body-care brand focused on everyday care for areas affected by shaving, friction, dryness, rough texture and uneven-looking skin tone.
Our range includes body-care essentials such as Under Glow Body Brightening Serum, Glow Queen Body Brightening Polish Buff, Coco Cloud Peptide Shave Butter and Ultra Glide Razor.
Is Regalians suitable for sensitive skin? +
Our products are made for everyday body care, but everyone's skin is different. If your skin is sensitive, review the complete ingredient list and perform a patch test before using a new product fully.
Do you offer Cash on Delivery? +
Yes. Cash on Delivery is available across Pakistan. You can pay for your eligible order when it arrives.
Is the packaging discreet? +
Yes. Regalians uses plain outer packaging so the contents of your parcel are not unnecessarily displayed on the outside.
Is Regalians a whitening brand? +
Regalians focuses on body care and the appearance of uneven-looking tone and texture rather than promising instant whitening.
Our products are designed to support smoother, brighter-looking and more even-looking skin as part of a consistent routine.
Can I contact you before placing an order? +
Absolutely. If you are unsure which product or routine is suitable for you, contact the Regalians team before placing your order.
Contact Regalians →Products
What does Under Glow Body Brightening Serum do? +
Under Glow is designed for areas with uneven-looking tone and other common body-care concerns, including underarms, inner thighs, knees, elbows and hands.
The formula highlights ingredients including alpha arbutin, kojic acid and niacinamide.
Where can I use Under Glow? +
Under Glow is intended for suitable external body areas. Avoid applying it to broken, irritated or freshly shaved skin.
What is Glow Queen Body Brightening Polish Buff? +
Glow Queen is a body polish designed to exfoliate, cleanse and polish the skin, leaving it feeling smoother and refreshed.
Its highlighted ingredients include glycolic acid, dragon fruit and alpha arbutin.
What is Coco Cloud Peptide Shave Butter? +
Coco Cloud is a rich shaving butter designed to provide a comfortable cushion between the razor and your skin.
It is designed for external areas including the legs, arms, underarms and bikini line.
What is the Ultra Glide Razor? +
Ultra Glide is Regalians' body-grooming razor. It is available as a pack of three and is designed for comfortable body grooming.
Can I combine different Regalians products? +
Yes, products can be combined as part of a body-care routine. However, avoid over-exfoliating or layering active products on freshly shaved or irritated skin.
Your Routine
Polish.
Groom.
Treat.
Three simple steps for a body-care routine that does not need to feel complicated.
Use Glow Queen according to the product directions to exfoliate and polish the skin.
Use Coco Cloud with the Ultra Glide Razor whenever you need to shave.
Apply Under Glow to clean, dry skin according to the product instructions.
Can I use all three products on the same day? +
You can use them as part of the same overall routine, but avoid aggressively combining exfoliation, shaving and active treatments on the same area at the same time.
Can I use Under Glow immediately after shaving? +
It is better to allow freshly shaved skin to settle before applying active tone-care products.
How often should I use Glow Queen? +
Start gently and follow the usage directions provided with the product. Adjust frequency according to how your skin responds.
How long does it take to see results? +
Results vary from person to person depending on the concern, skin type and consistency of use.
A consistent routine is more important than expecting an overnight change.
What should I do if a product irritates my skin? +
Stop using the product and allow your skin to settle. If you experience a persistent or significant reaction, seek advice from a qualified healthcare professional.
Orders & Delivery
Where does Regalians deliver? +
Regalians delivers across Pakistan.
Is delivery free? +
The current store offers free delivery on orders over Rs.2,999/-. Shipping details are shown during checkout.
What payment methods are available? +
Cash on Delivery is available across Pakistan. Other payment methods may also be displayed at checkout depending on the current store settings.
How long does delivery take? +
Delivery times can vary depending on your location, courier conditions and order volume. Your order confirmation and tracking information provide the most relevant update for your parcel.
Can I change my address after placing an order? +
Contact the Regalians team as soon as possible if you need to change your delivery information. Once an order has been dispatched, changes may no longer be possible.
What if my parcel is delayed? +
Courier delays can occasionally occur. If your parcel appears significantly delayed, contact us with your order details and we will help check its status.
Our 90-Day Promise
Give your routine
enough time.
Regalians currently offers a 90-day money-back guarantee. The promise is designed to give you enough time to use your product consistently, subject to the applicable policy terms.
What does the 90-day money-back guarantee mean? +
Regalians currently gives customers 90 days under its money-back guarantee. If you want to make a guarantee request, contact the team with your order information and follow the applicable policy terms.
Do I need to return an empty jar? +
The guarantee information currently provided by Regalians states that an empty jar does not need to be returned for a guarantee request. Contact the team for the applicable process.
What if my order arrives damaged? +
Contact Regalians as soon as possible and provide your order details together with clear photographs of the damaged parcel or product.
Where can I read the complete refund policy? +
You can read the complete terms and conditions through the store's Refund Policy page.
Read Refund Policy →Ingredients & Safety
Regalians keeps product information clear so you can make an informed choice about your body-care routine.
Where can I find the ingredient list? +
Ingredient information is listed on the relevant product page. Always check the product-specific list before purchasing if you have a known allergy or sensitivity.
Does Regalians use bleach? +
Regalians states that its products contain no bleach.
Does Regalians use mercury compounds or steroids? +
Regalians states that its products contain no mercury compounds and no steroids.
What are the key ingredients in Under Glow? +
Under Glow highlights alpha arbutin, kojic acid and niacinamide among its key active ingredients.
What are the key ingredients in Coco Cloud? +
Coco Cloud highlights peptides, niacinamide, shea butter, cocoa butter, aloe vera and vitamin B5.
Can I use active products on irritated skin? +
Avoid applying active body-care products to broken, irritated or freshly shaved skin. Allow the skin to settle before continuing your routine.
Should I patch test a new product? +
Yes. Patch testing is a sensible precaution when introducing a new cosmetic or body-care product, particularly if your skin is sensitive.
Ask us
before you buy.
Tell us what you are looking for and our team will help you find the right place to start.
Contact Regalians →
